INFORMATION ABOUT US

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    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    1. What makes GLDN shoes unique?

    GLDN shoes are handcrafted in limited quantities using premium leather, designed to combine timeless elegance with modern refinement.

    2. How do I find my perfect size?

    You can refer to our detailed size guide available on each product page. If you're between sizes, we recommend sizing up for comfort.

    3. Do you offer customization?

    Yes, select styles offer customization in terms of fit and finish. Please contact us via the contact form for bespoke requests.

    4. What is the estimated delivery time?

    We typically ship within 2–4 business days. Delivery times may vary based on your location, but usually range from 5–10 days within India.

    5. What is your return and exchange policy?

    We accept returns and exchanges within 7 days of delivery, provided the shoes are unworn and returned in original condition with all original packaging. For more, see our Returns page.

    6. How do I care for my GLDN shoes?

    Use a soft brush to remove dust, and apply a leather conditioner regularly. Keep them stored in the provided suede pouch to maintain shape and quality.

    7. Do you ship internationally?

    Currently, we ship only within India. International shipping will be launched soon — stay connected via our newsletter.